FAQ

FAQ - Frequently Asked Questions


1. Is the KENI Recharge 48A station compatible with my electric vehicle?

Yes! The KENI Recharge 48A station is compatible with all electric and plug-in hybrid vehicles thanks to its universal SAE J1772 connector. For Teslas, an adapter is included with your vehicle.


2. Is the KENI terminal resistant to Canadian climatic conditions?

Absolutely. Designed for Canada's harsh winters, the charging station is IP65 certified, making it resistant to snow, rain, dust, and extreme temperatures ranging from -30°C to 50°C.


3. Is it possible to adjust the charging power?

Yes, the KENI Recharge 48A station is adjustable, allowing you to set the power from 6A to 48A according to your needs and the electrical capacity of your home or business.


4. Can I install the terminal myself?

To ensure your safety and comply with electrical standards, we recommend that the installation be carried out by a certified electrician. We can connect you with a trusted professional if necessary.


5. What are the shipping costs and delivery times?

Shipping costs vary depending on your location. Orders typically ship within 2 to 5 business days and are delivered quickly anywhere in Canada.


6. What warranty does the KENI Recharge station come with?

We offer a 3-year warranty on the KENI Recharge 48A station, including manufacturing defects and breakdowns.


7. Is it possible to use this terminal in a condo or business?

Yes, the KENI Recharge 48A station is ideal for homes, condos, and businesses. It meets a variety of needs thanks to its adjustable power and compact design.


8. How can I order?

It's simple! Add the terminal to your cart, check out, and we'll take care of the rest. You'll receive confirmation and updates about your order via email.

9. How can I contact you?

You can write to us at info@kenirecharge.ca , and our team will be happy to answer your questions.